Contact Us

Use the verified contact information below whenever you need assistance from getrael before or after a purchase.

Contact Information

• Store name: getrael
• Email: Support@getraeca.shop
• Telephone: 540-847-1663
• Business address: 6133 Grayson Tpke, Crockett, Virginia, 24323, United States
• Support hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)

Order Questions

Include the order number and checkout email when requesting order-specific support. If an item is damaged, defective, wrong, or incomplete, relevant photos may help us evaluate the issue.

Returns

The default return address is 6133 Grayson Tpke, Crockett, Virginia, 24323, United States. Do not mail a return before requesting the free prepaid label and routing instructions.

Privacy Requests

Email Support@getraeca.shop and identify the right you want to exercise. California sale or sharing opt-outs can use the subject “Do Not Sell or Share Request” or the Your Privacy Choices page.